Everything you need to know about how your personal information is collected, stored, and secured on the w19 platform — all clearly explained here.
W19 (https://w19.vin) is one of Bangladesh's most trusted online gaming platforms. We believe that our users' privacy is a fundamental right. This privacy policy clearly outlines what information is collected when you use the w19 platform, how it is used, and how it is kept secure.
W19's privacy policy applies to our website, mobile application, and all other digital services. By using the platform, you automatically agree to this privacy policy.
This privacy policy is updated regularly. We will notify you on the platform of any changes, and the "Last Updated" date will be revised accordingly.
Under w19's privacy policy, we collect only the information that is genuinely necessary to provide our services. Below is a detailed breakdown of what types of information are collected:
| Type of Data | What is collected | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact Information | Mobile number, email address | Account verification & notifications |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser type, device model | Security Monitoring & Fraud Prevention |
| Gaming Information | Betting history, win/loss records, session duration | Responsible Gaming & Service Improvement |
W19 also automatically collects certain technical information such as log files, session data, and usage patterns. This information cannot personally identify you and is used solely to improve platform performance.
W19 uses the information it collects for the purposes listed below. Your data is never used for any reason outside of our privacy policy:
W19 uses industry-leading security technology to protect your information. At the core of our privacy policy are the following pillars of data protection:
W19 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
You can block or delete cookies through your browser settings. However, disabling essential cookies may limit certain features.
Under w19's privacy policy, you have the following rights over your own information:
You may request to know what information we hold about you.
You may request correction of any inaccurate or incomplete information.
After account closure, you may request deletion of your data once the legally required retention period has ended.
You may object to your data being used for marketing or other specific purposes.
You may request a copy of your data in a readily readable format.
You may request that the use of your data be restricted under certain circumstances.
To exercise any of these rights, contact our support team. We will respond within 30 business days of receiving your request.
W19 is fully committed to protecting minors. In accordance with our privacy policy and terms of service, no one under the age of 18 is permitted to use w19.
W19 does not store your information indefinitely. Each type of data has a defined retention period:
| Type of Data | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure (legal requirement) |
| Transaction History | 7 years after the last transaction |
| Gaming logs | 18 months |
| Login Session Data | 90 days |
| Cookie data | Up to 12 months or until the browser is closed |
| Marketing Preferences | Until you opt out |
Once the legal retention period expires, data is securely deleted or permanently anonymized.
If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact us:
For more information, visit our FAQ page or Terms and Conditions Visit the page.
W19's privacy policy isn't just words on paper — we put it into practice at every step.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — making it virtually impossible for hackers to access.
Your national ID and photo are stored on a secure server after verification. Only authorized personnel have access to this information.
W19 never sells your personal information to advertisers or third parties. Your data belongs to you.
Our security team monitors the platform around the clock. Any suspicious activity is detected and blocked immediately.
Upon account closure, all your information will be permanently deleted once the legally required retention period has elapsed. No data is retained after that point.
Third-party cybersecurity specialists regularly audit w19's systems to identify and address vulnerabilities.
In line with w19's privacy policy, we are committed to protecting your information. Create an account today and enjoy the best gaming experience in Bangladesh.